Refund & Cancellation Policy

Last Updated: 09 November 2026

1. Demo Plan

Demo plan bilkul free hai (24 hours), isliye is par koi refund applicable nahi hai.

2. Paid Plans (Basic / Pro / Premium)

• Agar payment ke 24 ghante ke andar service use nahi ki gayi ho (koi print job process nahi hua ho), to poora refund request kiya ja sakta hai
• 24 ghante ke baad, ya service active use hone ke baad, us month ka refund nahi diya jayega
• Agla month cancel karna ho to renewal date se pehle bata dein — us case me agle cycle ka charge nahi hoga
• Partial month ka refund nahi diya jaata (jaise month ke beech me cancel karne par)

3. Technical Issues Ki Wajah Se Refund

Agar humari taraf se koi technical fault ho (jaise service kai din tak down rahi ho) jiski wajah se aap service use nahi kar paaye, to us duration ka pro-rata refund ya agle month me credit diya jayega — case-by-case verify karne ke baad.

4. Refund Kaise Request Karein

1. Email karein support@easyprintqr.xyz par, ya WhatsApp par message karein
2. Apna Shop ID aur payment/transaction ID batayein
3. Refund ki wajah short me likhein

5. Refund Processing Time

Approve hone ke baad refund original payment method me 5–7 business days ke andar process ho jaata hai (bank/payment gateway ki processing time ke hisaab se thoda ghat-bad ho sakta hai).

6. Cancellation

Apna subscription kabhi bhi cancel kar sakte hain — dashboard se ya support se contact karke. Cancel karne par service current billing cycle ke end tak active rahegi, uske baad renew nahi hogi.

7. Sampark

Refund/cancellation se related kisi bhi sawaal ke liye: support@easyprintqr.xyz